Decode the Mind. Speak Their Language. Close the Sale.
Delivered by a certified NLP trainer with 20+ years of corporate sales and negotiation experience.
Focused on actionable NLP technique that drive measurable sales performance.
Equip your team to build influence, credibility, and rapport, leading to higher conversion and stronger client relationship.
Decode the Mind. Speak Their Language. Close the Sale.
To equip sales professional with the NLP-based tool and technique to accurately profile customer behavior, tailor communication style, and master persuasive sales strategies that align with customersā unconscious buying pattern.
Day 1: The Psychology Behind Buying Behaviour
1. The New Age of Selling ā From Product to Psychology
2. NLP and Selling Psychology
3. The Science Behind Buying Behaviour
4. Six Types of Customers
5. Practical Application: Profiling in One Minute
Day 2: Applying NLP Profiling to Real-World Selling
1. The Six Structured Ways to Profile Customer
2. Reading Between the Lines
3. Role Play: Turning Profiling into Persuasion
4. Drafting the Perfect Sales Pitch
5. Transforming Knowledge into Action
Training Fee: RM15,000 + 8% SST + 4% HRDC Admin Fee / day / 50 paxĀ
š WhatsApp us today to make a difference!Ā
In sales, rejection is inevitableābut how you respond to it shapes your future results.
When you react with frustration or disappointment, you condition your mind to associate rejection with negative emotion.
Over time, this creates a patternāone that weakens your confidence and affects how you show up in your next negotiation.
NLP teaches you to consciously reframe that moment.
Instead of thinking, āI lost the dealā,
shift to:
āGreatāsomeone has been awarded. My next opportunity is already on its way.ā
This simple mental reset breaks the negative pattern, keeps your emotional state resourceful, and allows you to stay confident, composed, and focused in every interaction.
When your state changes, your communication changes.
And when your communication improvesāyour results follow.
#NLP #NLPSalesTrainingMalaysia #HRDC
NLP Sales Profiling Tool is an in-house corporate sales training programme that uses Neuro-Linguistic Programming (NLP), behavioural profiling and customer psychology techniques to help sales professionals understand customer behaviour, adapt communication styles and improve sales conversion.
Every customer has different buying motivations, communication preferences and decision-making patterns. Customer profiling helps sales professionals understand how customers think, communicate and make decisions, allowing them to create more personalised sales approaches.
This programme is suitable for:
Participants will learn how to:
NLP customer profiling is a technique that uses observation, language patterns, behavioural indicators and communication styles to understand how customers process information and make purchasing decisions.
By understanding customer behaviour and communication preferences, sales professionals can avoid a one-size-fits-all approach. They can adjust their selling style, improve customer engagement, build stronger relationships and increase conversion opportunities.
Participants learn how to recognise different customer behavioural patterns and communication preferences. This helps sales professionals match their selling approach with each customerās thinking style and buying motivation.
Yes. Participants practice negotiation techniques through realistic role plays, objection handling exercises, customer simulations, and feedback sessions to ensure immediate workplace application.
Depending on the training duration, topics may include:
You may refer to the above Course Outline as well.Ā
The course is commonly conducted as:
The duration can be adjusted based on organizational objectives.
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Yes. This NLP Sales Negotiation Skills training can be conducted as an HRD Corp claimable program, subject to the latest HRD Corp terms, conditions, and grant approval. Yen Premium Coach is a HRD Corp-registered (HRDC-recognized) training provider, making it easier for eligible employers to arrange claimable in-house training.
The ideal class size is between 5 and 50 participants (based on HRDC compliance) to maximize interaction, although larger groups can also be accommodated.
Industries include:
After completing the training, participants can:
Yen Premium Coach Consulting Sdn Bhd is an HRD Corp-registered training provider with extensive experience delivering practical, NLP-based corporate training programmes across Malaysia.
Previously delivered under Yen Universe Consultancy, our NLP training and corporate development services have now been consolidated under Yen Premium Coach as part of our broader business transformation direction.
Our workshops combine proven negotiation strategies, practical NLP techniques, interactive role-plays and real-world business case studies to help organisations strengthen sales performance, enhance workplace communication and drive meaningful behavioural change.
What is NLP (Neuro-Linguistic Programming)?
NLP is an approach to understanding how our thoughts, language and behavioural patterns influence the way we think, communicate and act.
At Yen Premium Coach, we view NLP as a practical tool to reprogramme the mind by identifying and reshaping limiting thought patterns, strengthening positive beliefs and developing more empowering behaviours.
It helps individuals improve self-awareness, communication, emotional management and personal effectiveness.
Let’s WhatsApp us at 0172209263
Transforming People. Transforming Business.Ā
